IT CONSULTING
IT Strategic Planning and Business Solutions
Whether you are updating your networks or increasing your business capacity, our helpful consultants can work with you and your management team to strategically transition your IT structure in order to avoid any business interruptions.
From business and IT consulting to process improvement and implementation, our consulting services bring you the best practices, technologies and business models that help you quickly adapt and exploit new opportunities to improve the way your business gets done. We work with you to identify the important business processes that run through your organisation, and into other organisations in your collaboration network.
We look at your immediate, medium and long term business goals and design a solution to enhance growth. A full review of your current systems are evaluated and set within business budgets.
Network Reviews and Audits
The Review begins with a dialog between our Network Consultant and a person at your firm who typically makes decisions regarding business strategies. From this conversation, we will gain an understanding of your company’s goals for the next year (or 2, or 3 and so on).
Next, a certified Engineer will visit your site and record information about your network and its environment, using a variety of tools. The Engineer will also speak to several of your network’s “power users” to find out their impressions and/or concerns with regards to the network’s performance.
Then, the Engineer will work with the Network Consultant to discuss the Engineer’s findings, and how the network might need to change to meet your company’s stated goals and expected growth into the future. These findings, and the recommendations are summarised in a report which is delivered to you.
If your network is complex, you may need more complete documentation and deeper analysis. For this, we would recommend a Network Audit.
The Audit begins with a detailed interview with the business decision maker- (short medium and long term).
As with a network review, a certified Engineer will visit your site and record information about your network and its environment. Screen shots of all your network software and hardware configurations will be compiled, and neatly arranged in a binder. Again, the Engineer will work with the Network Consultant to discuss the Engineer’s findings, and how the network might need to change to meet your company’s stated goals and expected growth into the future.
Our recommendations will be in an Executive Report which is delivered to you, along with the Audit binder, during a meeting where we will review the Audit, its findings, and those recommendations with your key personnel. The Network Audit will provide your company with an effective IT “roadmap” for your company’s future.
IT Security Reviews and Audits
Your computers contain valuable information, for example customer records, credit card numbers, accounting data, email, etc. Something as simple as an employee accident can cause disastrous results. Letting this information fall into the wrong hands would be devastating to your customers and your business. Our network security and computer security solutions prevent viruses, detect and remove spyware, malware, keep out hackers, and safeguard your valuable data.
CompuGate’ Security Review will give you an idea of how your network is positioned against these threats. In addition to obvious measures like Anti-Virus software and firewalls, there’s a number of other things, including your corporate culture that can make you vulnerable to attack from outside, or inside your network. The Security Review begins with a questionnaire, from which we will determine the areas where you are particularly vulnerable, and gain an idea of your firm’s tolerance to these risks. We will then use a variety of tools to probe your network for weaknesses.
From the information we gather, we will create a report that summarises your network’s state with regards to security and make recommendations to improve the areas where we see troublesome vulnerabilities, and also suggest policies and procedures to keep the network secure in the coming months.
Disaster Recovery Planning
The only secure way to recover data is if processes are already in place and have been adequately tested. CompuGate can create a brand new plan for you and thoroughly review your current one.
Other Consulting Services
We have hundreds of combined person-years in planning, implementing and supporting business technology and information systems. If you need to organize and manage customer information, products and services, field personnel, invoicing, payroll or any other area, we’ll find and implement the right solution for your business. CompuGate is authorized to sell and support most CRMs and ERPs like Microsoft CRM, the premier software package for managing marketing, sales and service.
