IT Services Implementation & Maintenance
Network Support and Remote Support
CompuGate offers very accommodating options rather than employing a full time employee with minimal costs. Our remote access facility means that you do not have to wait for an onsite visit by an engineer to fix a problem. If in special cases the problem cannot be fixed remotely, we will send an engineer within 2 hours.
Server Setup, Configuration and Maintenance
After the setup of servers, we will configure and maintain them with expertise and high efficiency. We will provide your organisation with these setup and maintenance but not limited to: Active Directory, Group Policies, Login Script Creation/Maintenance, AV updates, Hotfix Deployment, RAID configuration, File Shadowing, etc. Most of these tasks can be or will be assess too remotely.
Workstations Maintenance
To have your workplace working in harmony, you will find the necessity of standardising all workstations. CompuGate can configure your systems so that operating and support costs can be reduced and business activities thus quicker to finish. It is also possible to give and take liberties between your departments. That is, you will be able to choose who has access to what in your systems as well as in the internet.
Repairs
On-site computer repair: If you’re in the Johannesburg or Cape Town area, one of our fully equipped technical support vehicles can come to your office with the hardware and software to solve nearly any computer or network problem.
In shop computer repair: If repairs cannot be fixed on site, we can make arrangements to carry out the repair at our workshop. Our advanced, fully staffed lab will quickly and inexpensively resolve nearly any hardware or software problem.
Mail Server Support and Maitenance
Email and Mail servers are necessities within your business. There are the possibilities of quotas for users that make sure email privileges are not taken advantage of. Our helpful engineering team will be able to go through and help design a tailored solution for your business.
Network Support and Remote Support
With just a quick phone call, you are able to contact one of our support engineers to walk you through any problems.
OUR APPROACH
At CompuGate, our team is highly qualified and well trained in the latest technologies and use the latest tools to ensure that your solution is the very best for your business. We all share a passion for technology, and our passion can be seen throughout our work.
Complete with solution architects, site engineers, senior developers and a graphic designer, admin team, we are well equipped to deliver on your business needs. All our consultants realise that no two organisations are the same, and that everyone needs harmony in their business environment. Today, the technology you use reflects on your activities both internal and external. CompuGate can help your business keep above its competitors by providing tailored solutions.